Welcome to Ravenna Solution's Help Center! This site contains help documentation that will assist you in using our system.
If you have any questions, please email email@example.com or submit a ticket via the Help button located at the bottom-right corner of the site using your Ravenna account email address. If you wish to speak to our Customer Care team, please include your phone number and a Customer Care representative will contact you within one business day to schedule a phone call. Thank you!
- Why has only one of my schools marked a step complete?
- Why is my recommendation form not marked as complete?
- What if my teacher has not received my recommendation request?
- Why is my student not listed as an outgoing student?
- Why has a school not received my transcripts?
- How can I delegate a psychologist for the JATP?
- Adding a student photo
- Setting your primary region
- Student Profile
- Student Information
- Family Information
- Sibling Information
- ★ Having trouble paying the application fee
- ★ Can I edit a form after submission?
- How to reactivate a withdrawn application
- Can I still edit my form after clicking Continue?
- Submitting results for the ISEE or SSAT
- How to upload a file within a form
- How to adjust text size and answer boxes
- Resize a Photo (PC)
- Resize a Photo (MAC)
- Clearing Cookies (Internet Explorer)
- Clearing Cookies (Firefox)
- Clearing Cookies (Chrome)